ICT
Information Communication Technology (ICT)
ICT Support Services
Managing the integration of all your ICT issues, allowing you to focus on the fundamental priority that is education. SBS will bespoke the solution to meet the needs of your individual school. At School Business Services we are keen to tailor our service to the particular needs of your school. Inside we outline what is available from our Service contracts, and we also describe the additional services that SBS ICT Services can provide. We have tried to provide maximum flexibility but would be happy to discuss, in further detail, the needs of individual schools.
The SBS Team is totally committed to providing you, our customer, with high quality value for money solutions.
At SBS we understand that schools are under pressure to implement efficient, reliable, repeatable and cost effective ICT solutions as an educational provision. SBS will ensure that system support is delivered with minimum disruption to the customer's core business activity; the education of children and the delivery of the national curriculum.
As a key service, SBS is backed by a highly capable, customer focused management team. This optimises the quality of the SBS service delivery and ensures that best practice delivery mechanisms are consistently applied. SBS Engineers are encouraged to share their knowledge freely and a genuine team spirit exists within the group. Recruitment to the team often stems from referral within the company and self-development is actively encouraged, whether by formal tuition or the shadowing of more experienced colleagues.
SBS engineers receive both general product and 'customer specific' system training. This approach delivers effective support for customer systems and ensures user satisfaction is maintained at all times.
Unlike most companies, we assign to you your individual ICT consultant, who is accountable for assessing, developing and executing your ICT needs. Key to understanding and recognising this is a proven track record of delivering ICT administration and support services within the education sector.

