MIS Service options & Details

Customised, flexible packages specifically designed to achieve your financial goals.

Service contracts are offered in numerous packages tailored to focus entirely on your requirements;
We outline the most popular here:

Helpdesk and Monthly Visits

This option enables SBS to provide an annual visit schedule with each visit themed to provide maximum exposure to all SIMS modules which can only lead to greater understanding of the features and usability of the product. This service also includes the numerous upgrades and service patches to keep your system up to date.

SBS may be able to offer additional value added commercial services, please contact us at any time to discuss additional needs. All support work is backed by contractual commitments on a weekly,monthly or termly basis.

Helpdesk and Half-Termly Visits

Combined with unlimited use of our helpline (open office hours) this option provides support, advice, recommendations and an onsite visit each term.

Helpdesk and Termly Visits

The dedicated helpdesk is staffed with experienced consultants available to help solve issues as quickly as possible. Our commitment to quality means you will always be able to talk directly to a MIS consultant. This service most suits the advanced users of SIMS.net.