Build a career at SBS

As a growing company SBS is always looking for experienced, professional staff to be part of its team which delivers a first class service to its customers.

If you are dynamic, experienced, professional and looking to work within a thriving company and any of the vacancies below are of interest to you, please download and complete an application form and send to SBS HR.


Current jobs


Company benefits include:

  • Pension scheme
  • Group profit share scheme
  • SBS bonus & commission incentive plan
  • Covered under our Death in Service Insurance Scheme
  • Discount voucher scheme

Download an application form →

School Business Services complies with all relevant UK legislation and does not discriminate on any protected characteristics.


Finance Service Desk Consultant – Based in Poole

Competitive salary + benefits

The post holder will be joining a professional team of experts, working independently in a variety of schools and academies with an expectation to use their own initiative.

There will be an expectation to perform this role for maintained, academy or free schools. This role will be based at our Head Office Poole.

  1. Provide an efficient and professional helpline service to the education sector.
  2. Record and log all incoming enquiries onto a CRM system.
  3. Day to day management of the internal service desk operations. Ensure all information relating to schools is kept confidential and filed appropriately at SBS.
  4.  Be prepared to support schools and academies in our managed service provision. This will include day-to-day input of financial transactions into the school’s financial system. Appropriate training will be provided on the relevant system, if not known.
  5. Provide financial and computer system advice and support to the education sector, including monthly accounting reconciliation, year-end closure, reporting, bank reconciliations, journals and budget transactions.
  6. Learn and maintain a working knowledge of computerised financial systems, including RM, Sage, FMS, PS Financials, Civica, Xero and other accounting systems in operation within the school environment.
  7. Employees are responsible for their continued development in system changes, training will always be provided where necessary.
  8. Provide support to SBS Online service team as and when required, including user testing new modules when required. Full training will be provided if required.
  9. Support our Consultants who work in the field and be a central point of contact for them.
  10. Deal with any school complaints as necessary following company policy and provide appropriate feedback to your line manager and/or Education Business Director immediately
  11. Ensure information is communicated to the department management team for additional work carried out in schools over and above the School’s Contract in order for invoices to be raised.
  12. Identify new opportunities within the Education Sector and cross sell other services that we can provide.
  13. Provide support and advice to other team members as required.
  14. Provide data input, troubleshooting support to the finance managed services team.
  15. Attend and contribute to all team/office meetings.
  16. Maintain level of personal skills and knowledge through CPD.

Any additional duties commensurate with the post as specified by the Finance Team Leaders or Education Business Director.
Closing date 31st October 2019.

Job Description → Person Specification →


MIS Service Desk Support Assistant – Based in Milton Keynes (Term Time Only)

Competitive salary + benefits

The Service Desk operation within SBS is a critical part of our service to schools, the central part of the company for our main services serving customers and employees alike. The Service Desk is the first point of contact for all our customers, suppliers and colleagues and will always be the main hub of our company.

The post holder will be required to work as part of a small, but hugely important, team that will maintain our high level of service. The post requires excellent communication skills and customer service and a sound knowledge of education establishment requirements.

  1. Incident management Customer calls to our service desk need to be dealt with professionally, recorded on our information management system and managed through to resolution, following our KPI’s for call resolution times.
  2. Escalation where cases are more complex or exceeding KPI resolution times the post holder will follow the defined escalation procedures appropriate to the product.
  3. Where appropriate, use remote access software to access school systems to fully investigate and resolve any problems.
  4. Documenting all resolutions following the service desk procedures and flowcharts.
  5. Providing details and information to the relevant senior staff call issues and resolutions.
  6. To commit to undertake continual training and development in the products supported.
  7. To contribute to the development of the service to further expand into other educational establishments.
  8. To provide cover for all service desk areas as required.

Any additional duties commensurate with the post as specified by the Service Desk Supervisor.

Closing date 1st November 2019.


Senior Finance & Business Consultant – Based in London

Competitive salary + benefits

To provide high quality strategic advice and guidance to our customers. The post holder will be joining a professional team of experts, working independently in a variety of schools and academies with an expectation to deliver a high standard of expertise in strategic financial management.

This role will be working in a selection of maintained, academy or free schools. The workload is varied and is blended to suit the customer.

This position requires someone who can fit into a variety of situations, listen, understand and interpret information in a calm and consistent way, providing solutions, advice and guidance ensuring our customers feel supported every step of the way.

  1. Understand education strategic direction and provide leadership in strategic and financial planning
  2. Prepare and contribute towards short, medium and long term financial plans
  3. Advise on the most effective use of resources
  4. Advise on contract and risk management
  5. Provide clear financial information advice and guidance to Headteachers, Board of Governors/Trustees
  6. Prepare and submit statutory returns
  7. Prepare and submit annual budgets to LAs/EFSA as appropriate
  8. Prepare and submit monthly management accounts and attend meetings where required to discuss the financial position of the establishment
  9. Meet with auditors where required
  10. Perform admin reviews to improve resource efficiency
  11. Carry out independent verification of private fund accounts
  12. Provide training in financial processes, systems and management
  13. Ensure regularity, propriety and value for money is achieved through the management of public funds
  14. Ensure delegated financial authorities are respected
  15. Provide advice and guidance on fit for purpose policies and procedures
  16. Provide support, guidance, information and challenge to schools and academies
  17. Manage customer and team relationships in a professional manner
  18. Provide advice and guidance on procurement and tenders
  19. An understanding of education finance trends is required to ensure you have up to date knowledge to communicate to our schools and academies
  20. Responsibility for keeping up to date with current changes in education legislation and guidance
  21. Build and maintain strong relationships with customers and colleagues, anticipating and managing concerns and ensuring key people are engaged. Any concerns must be reported to your line manager immediately.
  22. Maintain accurate records, ensuring that all information relating to schools is kept confidentially and filed inaccordance with SBS guidelines
  23. Ensure communication flow with Finance Lead for additional work carried out that exceeds the customer’s contract
  24. Time management of workload and managing expectations of our customer’s contracts.
  25. Identify new opportunities within the Education Sector and discuss with your line manager.
  26. Provide support and advice to other team members as required.
  27. Attend and contribute to all team/office meetings.
  28. Maintain level of personal skills and knowledge through CPD.
  29. Finance systems used include PS Financials, Sage, FMS, RM, Corero (training can be provided)

Any additional duties commensurate with the post as specified by your line manager.

Closing date 18th October 2019.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG


SBS is always interested in hearing from professionals within our industry, so if you feel that you have something to offer SBS please email sbshr@schoolbusinessservices.co.uk or call 0345 222 1551 • Option 5.

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