Build a career at SBS

As a growing company, SBS is always looking for professional, dynamic staff to be part of a team delivering first class service.

If you are interested in working for a friendly, innovative company and any of the vacancies below are of interest to you, please download and complete an application form and send to SBS HR.



You will get…

  • a competitive pension scheme
  • the SBS bonus & commission incentive plan
  • a Death in Service Insurance Scheme
  • a discount voucher scheme
  • a continuous personal development (CPD) allowance
  • an attractive holiday entitlement scheme increasing based on length of service
  • the opportunity to get involved in SBS charity work
  • regular socials and fun activities #funfriday
  • a confidential 24/7 wellbeing helpline for all employees (Employee Assistance Programme) and internal mental health champions
  • the opportunity for flexible working and have an ICT infrastructure to facilitate remote working
  • an employee referral scheme offering a financial award
  • to spend time in our dog-friendly offices!

A few memories from the last 10 years…

Swiss Cottage School
Swiss Cottage School
Swiss Cottage School
Swiss Cottage School

Swiss Cottage School
Swiss Cottage School
Swiss Cottage School
Swiss Cottage School

Our values

Values posters


Fundraising


Senior Finance & Business Consultant – Based in London

Competitive salary + benefits

To provide high quality strategic advice and guidance to our customers. The post holder will be joining a professional team of experts, working independently in a variety of schools and academies with an expectation to deliver a high standard of expertise in strategic financial management and accounting.

This role will be working in a selection of maintained, academy or free schools. The workload is varied and is blended to suit the customer.

This position requires someone who can fit into a variety of situations, listen, understand and interpret information in a calm and consistent way, providing solutions, advice and guidance ensuring our customers feel supported every step of the way.

  1. Understand education strategic direction and provide leadership in strategic and financial planning
  2. Prepare and contribute towards short, medium and long term financial plans
  3. Advise on the most effective use of resources
  4. Advise on contract and risk management
  5. Provide clear financial information advice and guidance to Headteachers, Board of Governors/Trustees
  6. Prepare and submit statutory returns
  7. Prepare and submit annual budgets to LAs/EFSA as appropriate
  8. Prepare and submit monthly management accounts and attend meetings where required to discuss the financial position of the establishment
  9. Meet with auditors where required
  10. Perform admin reviews to improve resource efficiency
  11. Carry out independent verification of private fund accounts
  12. Provide training in financial processes, systems and management
  13. Ensure regularity, propriety and value for money is achieved through the management of public funds
  14. Ensure delegated financial authorities are respected
  15. Provide advice and guidance on fit for purpose policies and procedures
  16. Provide support, guidance, information and challenge to schools and academies
  17. Manage customer and team relationships in a professional manner
  18. Provide advice and guidance on procurement and tenders
  19. An understanding of education finance trends is required to ensure you have up to date knowledge to communicate to our schools and academies
  20. Responsibility for keeping up to date with current changes in education legislation and guidance
  21. Build and maintain strong relationships with customers and colleagues, anticipating and managing concerns and ensuring key people are engaged. Any concerns must be reported to your line manager immediately.
  22. Maintain accurate records, ensuring that all information relating to schools is kept confidentially and filed inaccordance with SBS guidelines
  23. Ensure communication flow with Finance Lead for additional work carried out that exceeds the customer’s contract
  24. Time management of workload and managing expectations of our customer’s contracts.
  25. Identify new opportunities within the Education Sector and discuss with your line manager.
  26. Provide support and advice to other team members as required.
  27. Attend and contribute to all team/office meetings.
  28. Maintain level of personal skills and knowledge through CPD.
  29. Finance systems used include PS Financials, Sage, FMS, RM, Corero (training can be provided)

Any additional duties commensurate with the post as specified by your line manager.

Closing date 28th February 2020.

Apply now → Download an application form →


Senior ICT Consultant (Field based)

Competitive salary + benefits

Working as part of the ICT team to deliver a consistently excellent service to our schools, ensuring maximum customer satisfaction to achieve high levels of customer retention and service growth. Providing both onsite and offsite ICT support to schools.

  1. Provide ICT technical support and guidance to all SBS clients and staff
  2. Act at all times with integrity and provide a pleasant professional manner
  3. Maintain effective communication with colleagues and customers
  4. Mentoring and guiding Junior engineer’s in best practice procedures
  5. Liaising with internal and external ICT partners and colleagues to identify and close new opportunities
  6. Assisting in the management and development of the Schools ICT infrastructure
  7. Keeping abreast of news and ICT Education developments
  8. Covering for other members of the ICT team as required.
  9. Extensive ICT knowledge, covering:
    • Server operating systems; Windows 2008 and up
    • MS Server Virtualisation, and Backup
    • SAN / NAS Deployment and Operation
    • Desktop Windows 10 and up
    • Network methodologies and protocols, including Fibre technologies
    • Wireless Technologies, implementation and configuration including requirement surveys
    • Large scale ICT Project deployment
    • Telephony, CCTV and Cashless Catering
  10. Server installations and upgrades
  11. Documentation of correct procedures and training material
  12. Carry out Quality Assurance visits and ICT Audits when requested by one of the Service Team Leaders or Operations managers
  13. Carry out Site Surveys and produce customer Proposals to SBS standards
  14. Contribute to project planning and successful delivery of projects
  15. Organise and host ICT strategy meetings with the senior leaders in the school to move the school forward with their ICT network
  16. Implementation of best practices in managing a school network such as WSUS, WOL
  17. Resolve and manage any technical issues that impacts the day to day running’s by providing solid technical solutions
  18. Ability to communicate persuasively at all levels of the organisation

Any additional duties commensurate with the post as specified by the Operations Manager.

Closing date 28th February 2020.

Apply now → Download an application form →


ICT Service Desk Support Technician - Based in Milton Keynes

Competitive salary + benefits

The post holder will be required to work as part of a small, but hugely important team that will maintain our high level of service. The post requires excellent communication skills and customer service and a sound knowledge of education establishment requirements.

  1. Escalation -where cases are more complex or exceeding KPI resolution times the post holder will follow the defined escalation procedures appropriate to the product.
  2. Use remote access software to access school systems to fully investigate and resolve any problems.
  3. Pro-active monitoring of Client ICT infrastructure and Software
  4. Maintaining daily checks on Client systems to ensure backups are running and Servers maintain performance
  5. Documenting all resolutions following the service desk procedures and flowcharts.
  6. Providing details and information to the relevant senior staff call issues and resolutions.
  7. Maintain all office PC’s to ensure latest software is installed and systems are working efficiently.
  8. To commit to undertake continual training and development in the products supported.
  9. To contribute to the development of the service to further expand into other educational establishments.
  10. Possible site visits may be required to supply cover for field engineers.

 Any additional duties commensurate with the post as specified by the Service Desk Supervisor. 

Closing date 28th February 2020.

Apply now → Download an application form →


SBS Online Service Desk Assistant and Software Trainer

Competitive salary + benefits

This is an exciting opportunity to work in a dynamic environment as part of a young and vibrant team with opportunities to develop and progress. The role will be predominantly working to progress our flagship school budget management software where you will be part of a small team providing service desk support and software training to our customer base. This is a full time position, 35 hours per week.

Service Desk

  • Incident management – Customer calls to our service desk need to be dealt with professionally, recorded on our information management system and managed through to resolution, following our KPI’s for call resolution times
  • Escalation -where cases are more complex or exceeding KPI resolution times the post holder will follow the defined escalation procedures appropriate to the product
  • Where appropriate, use remote access software to access school systems to fully investigate and resolve any problems
  • Documenting all resolutions following the service desk procedures and flowcharts
  • Providing details and information to the relevant senior staff call issues and resolutions
  • To commit to undertake continual training and development in the products supported
  • To contribute to the development of the service to further expand into other educational establishments
  • Assist with key projects to continue to drive the company forward
  • To regularly review own procedures and software to ensure effective working processes
  • Active thinking around process and system improvement
  • Become a subject matter expert for all SBS and partner operating systems
  • Be actively involved with system development discussions and testing
  • New account set ups for all supported systems
  • Help maintain and keep internal systems updated
  • General administration

Software Trainer

  • Visit schools nationally to offer training to new and existing users of systems and software
  • You will need access to your own vehicle and some overnight stays will be required
  • Follow up and take ownership of any customer queries which are raised during training
  • Determine if remote or onsite training is the most suitable for the customer
  • Schedule training sessions with customers considering the work schedule of the team

Potential to progress in the following areas

  • Assist with preparation of system specifications and delivery road maps
  • Assist with preparation of system testing scripts for development, bug fixes and regression items
  • Assist with preparation and maintenance of documentation to show progress of all testing activity
  • Own key projects to continue to drive the company forward
  • Provide regular project status updates to management team to track progress

Any additional duties commensurate with the post as specified by the Product Manager

Closing date 28th February 2020.

Apply now → Download an application form →


If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG


SBS is always interested in hearing from professionals within our industry, so if you feel that you have something to offer SBS please email sbshr@schoolbusinessservices.co.uk or call 0345 222 1551 • Option 5.

Click here to contact us today!

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