Build a career at SBS

As a growing company SBS is always looking for experienced, professional staff to be part of its team which delivers a first class service to its customers.

If you are dynamic, experienced, professional and looking to work within a thriving company and any of the vacancies below are of interest to you, please download and complete an application form and send to SBS HR.

Company benefits include:

  • Pension scheme
  • Group profit share scheme
  • SBS bonus & commission incentive plan
  • Covered under our Death in Service Insurance Scheme
  • Discount voucher scheme

Download an application form →

School Business Services complies with all relevant UK legislation and does not discriminate on any protected characteristics.


Current jobs


Telemarketing Executive

Competitive salary + benefits

Full Time/Permanent • Based in Poole, Dorset

An enthusiastic, results focused individual is required to join a growing sales team. This office based, new business focused person will be responsible for telemarketing activity across the business. The key responsibilities would include nurturing inbound and outbound leads, managing sales pipeline, generating new business opportunities and booking meetings for our external sales team.

This is a target focused role and the individual will be expected to achieve and exceed targets on a monthly, quarterly and annual basis. The post holder is expected to build upon the existing relationships with our current prospects and create new exciting opportunities for our sales team.

  • Generate sales-ready appointments through outbound telephone calls.
  • Identify opportunities for new business.
  • Develop and maintain a high level of understanding of SBS’ different routes to market. Have the ability to be able to talk about these in detail in relation to identified requirements.
  • Data cleansing and contract updates – grow prospect database.
  • Build relationships with members of the Senior Leadership Team in UK, UAE and International schools.
  • Generate customer leads through gap analysis of existing services and products.
  • Pre-qualification of inbound leads via company website.
  • Cold calls to new geographical areas or school types.
  • Qualification of event leads.
  • Assist with the creation of email campaigns.
  • Follow-ups to email campaigns (click and opens).
  • Registrations for SBS events and training (incl feedback surveys).
  • Qualification of visitors to relevant website pages.
  • Use scripts to provide information about product features, prices etc. and present their benefits.
  • Ask pertinent questions to understand the prospect/customer’s requirements.
  • Persuade the prospect/customer to book an appointment by demonstrating how the product or service meet their needs.
  • Obtain school’s existing supplier and contract renewal intelligence.
  • Assist with diary management of Business Development Consultants, management team and Directors, with regards to telemarketing campaigns and appointment bookings.
  • Assist with administration of CRM system, ensure accurate account and contact data at all times.
  • Assist with sending literature to customers, prospects and partners where necessary.
  • Help manage the incoming sales line. Answering any inbound enquiries.
  • Assist where necessary, during busy periods, to obtain customer feedback via account management calls.
  • Help process event enquiry forms, add contacts to our CRM system and gather missing information.
  • Responsible for the effective distribution of marketing news and announcements both internally and externally.
  • Assist with the effective and timely rollout of campaigns that support the company’s marketing strategy and aims.
  • Communicate effectively with your team and other colleagues at all times.
  • General administration duties and general office cover when required.

Any additional duties commensurate with the post as specified by your line manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

The closing date for completed applications is Sunday 3rd September 2017.

Interview will be held in the Poole office. Interview date is Monday 11th September 2017.


Finance & Business Consultant

Salary starting from £27,000 (salary negotiable for the right candidate)

Full Time/Permanent • Based in schools in and around London, particularly Tower Hamlets area

To provide high quality strategic advice and guidance to our customers. The post holder will be joining a professional team of experts, working independently in a variety of schools and academies with an expectation to deliver a high standard of expertise in strategic financial management. This role will be working in a selection of maintained, academy or free schools. The workload is varied and is blended to suit the customer.

This position requires someone who can fit into a variety of situations, listen, understand and interpret information in a calm and consistent way, providing solutions, advice and guidance, ensuring our customers feel supported every step of the way.

  1. Understand education strategic direction and provide leadership in strategic and financial planning
  2. Prepare and contribute towards short, medium and long term financial plans
  3. Advise on the most effective use of resources
  4. Advise on contract and risk management
  5. Provide clear financial information, advice and guidance to Headteachers, Board of Governors/Trustees
  6. Prepare and submit statutory returns
  7. Prepare and submit annual budgets to LAs/EFSA as appropriate
  8. Prepare and submit monthly management accounts and attend meetings where required to discuss the financial position of the establishment
  9. Meet with auditors where required
  10. Perform admin reviews to improve resource efficiency
  11. Carry out independent verification of private fund accounts
  12. Provide training in financial processes, systems and management
  13. Ensure regularity, propriety and value for money is achieved through the management of public funds
  14. Ensure delegated financial authorities are respected
  15. Provide advice and guidance on fit for purpose policies and procedures
  16. Provide support, guidance, information and challenge to schools and academies
  17. Manage customer and team relationships in a professional manner
  18. Provide advice and guidance on procurement and tenders
  19. An understanding of education finance trends is required to ensure you have up to date knowledge to communicate to our schools and academies
  20. Responsibility for keeping up to date with current changes in education legislation and guidance
  21. Build and maintain strong relationships with customers and colleagues, anticipating and managing concerns and ensuring key people are engaged. Any concerns must be reported to the Finance & Business Manager immediately.
  22. Maintain accurate records, ensuring that all information relating to schools is kept confidentially and filed in accordance with SBS guidelines
  23. Ensure communication flow with Finance & Business Manager for additional work carried out that exceeds the customer’s contract.
  24. Time management of workload and managing expectations of our customer’s contracts.
  25. Identify new opportunities within the Education Sector and discuss with Finance & Business Manager.
  26. Provide support and advice to other team members as required.
  27. Attend and contribute to all team/office meetings.
  28. Maintain level of personal skills and knowledge through CPD.
  29. Finance systems used include PS Financials, Sage, FMS, RM, Corero (training can be provided)

Any additional duties commensurate with the post as specified by the Finance & Business Manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

The closing date for completed applications is Sunday 20th August 2017.

Interview will be held in the Poole office. Interview date is Thursday 24th August 2017.


Finance Assistant

Salary approx. £16,000 to £18,000

Full Time/Permanent • Based in Poole, Dorset

To provide high quality financial and system support to our customers. The post holder will be joining a professional team of experts, working within the managed service team in Poole. The role will be day-to-day processing, with ownership of the transactional operations within a multi-academy trust. There will be an opportunity to learn and grow in the wider finance & business team through ongoing support to customers.

First line support to our customers covers a variety of issues and systems to school and academy finance teams.

  1. Assist in the day-to-day running of academies’ purchase and sales ledgers.
    Likely duties will include:

    • Inputting standard information into academy finance software
    • Processing purchase orders accurately with attention to agreed authorisation procedures and timescales
    • Processing goods received notes, checking items have been received and resolve discrepancies
    • Processing invoices, ensuring accuracy and appropriate authorisation prior to payment, in accordance with the agreed procedures and timescales
    • Processing income received onto schools’ financial system
    • Reconciling third party income and expenditure and preparing journals for input into finance system
    • Checking appropriate authorisation of all the above prior to inputting
    • Checking invoice compliance with standard requirements prior to input
    • Preparing weekly payment runs for approval
    • Inputting staff expense claims onto schools’ finance system, and preparing weekly payment run
    • Raising invoices, and matching to income on financial system
    • Posting internal journals
    • Bank reconciliations
    • Supplier and customer query resolution
    • Maintaining electronic filing for all financial information
  2. Maintain a good working knowledge of computerised financial systems, including RM, SIMS FMS, PS
  3. Financials, Civica and any other relevant school software as required. Responsibility for continued development in system changes with an enthusiasm to learn new systems.
  4. Provide support to Service Desk during busy times, ensuring all calls are logged.
  5. Maintain accurate records ensuring that all information relating to schools is kept confidentially and is filed in accordance with SBS guidelines.
  6. Ensure information is communicated to your line manager for additional work carried out in schools over and above the contract terms. This will be used to manage customer expectation and renegotiation of contract.
  7. Work collaboratively with schools, for the benefit of all, when issues arising have potential implications for others.
  8. Be accountable for their work to the Headteacher, Governing Body, Finance & Business Manager and Operations Director.
  9. Build and maintain strong relationships with customers and colleagues, anticipating and managing concerns, and ensuring key people are engaged.
  10. Identify new opportunities within the education sector and cross sell other services that we can provide.
  11. Provide support and advice to other team members as required.
  12. Attend and contribute to all team/office meetings.

Any additional duties commensurate with the post as specified by the Finance & Business Manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

The closing date for completed applications is Sunday 20th August 2017.

Interview will be held in the Poole office. Interview date is Wednesday 23rd August 2017.


SIMS Consultant

Competitive salary + benefits

The post holder is required to provide consultancy, training and support to schools in the use of Capita SIMS MIS to ensure effective use and improve efficiency of the systems use within the school. The post requires excellent communications skills and a sound knowledge of education and primarily involves visiting schools in the London area and liaising with senior managers, headteachers and administrative staff to raise awareness and further develop the use of SIMS.

  • To provide onsite support and training in SIMS Core products i.e. SIMS .net; STAR7, SEN, Behaviour Management, Registration and Admissions, Statutory Returns and Attendance 7. Knowledge of Assessment 7, Discover and Personnel would be an advantage
  • To be aware of developments in SIMS and to keep up to date with educational initiatives
  • To provide technical input relating to developments in SIMS
  • To provide helpdesk services, as required
  • To carry out software upgrades and install patches whenever necessary
  • To contribute to the development of the service to further expand into other educational establishments
  • To produce SIMS Case Studies for inclusion within the SBS web site for marketing purposes
  • To contribute to the content for our SIMS Newsletters (half termly production) for hints and tips and general information

Relationships

  • Strive to create relationships with school senior leadership teams
  • Obtain school senior leadership teams details and communicate effectively and positively all SBS actions and plans
  • Ensure that in the eyes of the school senior leadership team, SBS are indispensable wherever possible
  • Whilst in the SBS offices to act as a focal point for SIMS related issues and assist colleagues with SIMS/MIS questions

Service Desk

  • The service desk operation within SBS is a critical part of our service to schools, the central part of the company for our main services serving customers and employees alike. The service desk is the first point of contact for all of our customers, suppliers and colleagues and will always be the main hub of our company.
  • The service desk operation is flexible and is managed by a rota system to ensure at least 2 people are available each day.
  • The service desk significantly contributes to the growth of our company by allowing people to understand our business and customers’ requirements and provide them with a fantastic platform to provide either field sales or consultancy services.

Any additional duties commensurate with the post as specified by the MIS Manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

Successful candidates will be contacted by telephone to attend an interview.


SIMS Senior Consultant

Competitive salary + benefits

To provide high quality strategic advice and guidance to our customers. The post holder will be joining a professional team of experts, working independently in a variety of schools and academies with an expectation to use their own initiative. There will be an expectation to perform this role within maintained, academy or free schools. This role is likely to be utilised across a variety of schools or academies.

  1. Ability to understand, interpret and consult in regard to.
    • Timetable using Nova T6
    • Cover
    • Performance Analysis
    • Discover
  2. To provide on-site support & Training in SIMS Core products:
    • SIMS.net
    • STAR7
    • SEN module
    • Behaviour Management
    • Registration and Admissions
    • Statutory Returns and Attendance 7
    • Knowledge of Assessment 7 & Personnel
  3. Ability to create school timetables on request from schools:
    • Include consultation sessions
    • Presentation to SLT
    • Delivery to agreed timescales
  4. Relationships
    • Strive to create relationships with school senior leadership teams
    • Obtain school senior leadership teams details and communicate effectively and positively all SBS actions and plans.
    • Ensure that in the eyes of the school senior leadership team, SBS are indispensable wherever possible.
    • Whilst in the SBS offices to act as a focal point for SIMS related issues and assist colleagues with SIMS/MIS questions.
  5. Customer Service
    • Develop our customer service experience for all schools by supporting the SIMS helpdesk function whenever required.
    • Ensure the quality of work is in line with professional standards and providing MIS Visit reports for all consultancy visits and performing Customer Service visits and calls as required.
    • Provide exceptional customer service and ensure all customers have complete satisfaction with the MIS service and SBS.
    • Escalate any potential customer issues and complaints to MIS Manager as quickly as possible.
  6. Act as SBS ambassador in regard to Business Development
    • Use current market trends, DfE requirements to continuously improve the service offering.
    • Attend presentations for sales opportunities without the need of other SBS staff.
    • Be aware and promote the growth of the SBS customer base and be responsible for the retention of own school contracts, assisting other team members to retain contracts where possible.
    • Perform meetings in schools for new business activity to explain the SIMS/MIS services.
    • Provide a consistent and professional approach to the SBS MIS business at all time.
  7. Performance
    • Provide the MIS Manager with accurate information regarding school visits, reports and customer satisfaction
    • Provide an annual plan for each owned school for development with MIS, provide consistent reports and updates for the school as regard to progress
    • Identify new opportunities for MIS development and continuously look to provide added value
    • Communicate to MIS Manager any issues, opportunities or resource requirements.
    • Attend Capita briefings and use own initiative to maintain SIMS knowledge
    • To be aware of developments in SIMS/MIS and to keep up to date with educational initiatives.
    • To provide technical input relating to developments in SIMS.
    • To provide assistance with data issues that may arise and to escalate as and when appropriate
  8. Project Management
    • Take ownership of assigned projects and focus on the deliverables and objectives
    • Provide MIS Manager with regular updates and report on any issues
    • Research all possible solutions to issues before escalation
    • Assist in the provision of quotations for Schools relating to SIMS/MIS business
  9. Sales & Marketing
    • Contribute to SBS Newsletter and SIMS related news and requirements.
    • To contribute to the development of the service to further expand into other educational establishments
  10. Flexibility
    • Maintain level of personal skills and knowledge through CPD.
    • Perform any other duties and objectives as required from time to time in order to contribute to the achievement of the business aims and objectives
  11. Service Desk
    • The service desk operation within SBS is a critical part of our service to schools, the central part of the company for our main services serving customers and employees alike. The service desk is the first point of contact for all of our customers, suppliers and colleagues and will always be the main hub of our company.
    • The service desk significantly contributes to the growth of our company by allowing people to understand our business and customers’ requirements and provide them with a fantastic platform to provide either field sales or consultancy services

Any additional duties commensurate with the post as specified by the MIS Manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

Successful candidates will be contacted by telephone to attend an interview.


SBS is always interested in hearing from professionals within our industry, so if you feel that you have something to offer SBS then click here to contact us.

Click here to contact us today!

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