Build a career at SBS

As a growing company SBS is always looking for experienced, professional staff to be part of its team which delivers a first class service to its customers.

If you are dynamic, experienced, professional and looking to work within a thriving company and any of the vacancies below are of interest to you, please download and complete an application form and send to SBS HR.

Company benefits include:

  • Pension scheme
  • Group profit share scheme
  • SBS bonus & commission incentive plan
  • Covered under our Death in Service Insurance Scheme
  • Discount voucher scheme

Download an application form →

School Business Services complies with all relevant UK legislation and does not discriminate on any protected characteristics.


Current jobs


SIMS Consultant

Competitive salary + benefits

The post holder is required to provide consultancy, training and support to schools in the use of Capita SIMS MIS to ensure effective use and improve efficiency of the systems use within the school. The post requires excellent communications skills and a sound knowledge of education and primarily involves visiting schools in the London area and liaising with senior managers, headteachers and administrative staff to raise awareness and further develop the use of SIMS.

  • To provide onsite support and training in SIMS Core products i.e. SIMS .net; STAR7, SEN, Behaviour Management, Registration and Admissions, Statutory Returns and Attendance 7. Knowledge of Assessment 7, Discover and Personnel would be an advantage
  • To be aware of developments in SIMS and to keep up to date with educational initiatives
  • To provide technical input relating to developments in SIMS
  • To provide helpdesk services, as required
  • To carry out software upgrades and install patches whenever necessary
  • To contribute to the development of the service to further expand into other educational establishments
  • To produce SIMS Case Studies for inclusion within the SBS web site for marketing purposes
  • To contribute to the content for our SIMS Newsletters (half termly production) for hints and tips and general information

Relationships

  • Strive to create relationships with school senior leadership teams
  • Obtain school senior leadership teams details and communicate effectively and positively all SBS actions and plans
  • Ensure that in the eyes of the school senior leadership team, SBS are indispensable wherever possible
  • Whilst in the SBS offices to act as a focal point for SIMS related issues and assist colleagues with SIMS/MIS questions

Service Desk

  • The service desk operation within SBS is a critical part of our service to schools, the central part of the company for our main services serving customers and employees alike. The service desk is the first point of contact for all of our customers, suppliers and colleagues and will always be the main hub of our company.
  • The service desk operation is flexible and is managed by a rota system to ensure at least 2 people are available each day.
  • The service desk significantly contributes to the growth of our company by allowing people to understand our business and customers’ requirements and provide them with a fantastic platform to provide either field sales or consultancy services.

Any additional duties commensurate with the post as specified by the MIS Manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

Successful candidates will be contacted by telephone to attend an interview.


SIMS Senior Consultant

Competitive salary + benefits

To provide high quality strategic advice and guidance to our customers. The post holder will be joining a professional team of experts, working independently in a variety of schools and academies with an expectation to use their own initiative. There will be an expectation to perform this role within maintained, academy or free schools. This role is likely to be utilised across a variety of schools or academies.

Ability to understand, interpret and consult in regard to:

  • Timetable using Nova T6
  • Cover
  • Performance Analysis
  • Discover

To provide on-site support & Training in SIMS Core products:

  • SIMS.net
  • STAR7
  • SEN module
  • Behaviour Management
  • Registration and Admissions
  • Statutory Returns and Attendance 7
  • Knowledge of Assessment 7 & Personnel

Ability to create school timetables on request from schools:

  • Include consultation sessions
  • Presentation to SLT
  • Delivery to agreed timescales

Relationships:

  • Strive to create relationships with school senior leadership teams
  • Obtain school senior leadership teams details and communicate effectively and positively all SBS actions and plans.
  • Ensure that in the eyes of the school senior leadership team, SBS are indispensable wherever possible.
  • Whilst in the SBS offices to act as a focal point for SIMS related issues and assist colleagues with SIMS/MIS questions.

Customer Service:

  • Develop our customer service experience for all schools by supporting the SIMS helpdesk function whenever required.
  • Ensure the quality of work is in line with professional standards and providing MIS Visit reports for all consultancy visits and performing Customer Service visits and calls as required.
  • Provide exceptional customer service and ensure all customers have complete satisfaction with the MIS service and SBS.
  • Escalate any potential customer issues and complaints to MIS Manager as quickly as possible.

Act as SBS ambassador in regard to Business Development:

  • Use current market trends, DfE requirements to continuously improve the service offering.
  • Attend presentations for sales opportunities without the need of other SBS staff.
  • Be aware and promote the growth of the SBS customer base and be responsible for the retention of own school contracts, assisting other team members to retain contracts where possible.
  • Perform meetings in schools for new business activity to explain the SIMS/MIS services.
  • Provide a consistent and professional approach to the SBS MIS business at all time.

Performance:

  • Provide the MIS Manager with accurate information regarding school visits, reports and customer satisfaction
  • Provide an annual plan for each owned school for development with MIS, provide consistent reports and updates for the school as regard to progress
  • Identify new opportunities for MIS development and continuously look to provide added value
  • Communicate to MIS Manager any issues, opportunities or resource requirements.
  • Attend Capita briefings and use own initiative to maintain SIMS knowledge
  • To be aware of developments in SIMS/MIS and to keep up to date with educational initiatives.
  • To provide technical input relating to developments in SIMS.
  • To provide assistance with data issues that may arise and to escalate as and when appropriate

Project Management:

  • Take ownership of assigned projects and focus on the deliverables and objectives
  • Provide MIS Manager with regular updates and report on any issues
  • Research all possible solutions to issues before escalation
  • Assist in the provision of quotations for Schools relating to SIMS/MIS business

Sales & Marketing:

  • Contribute to SBS Newsletter and SIMS related news and requirements.
  • To contribute to the development of the service to further expand into other educational establishments

Flexibility:

  • Maintain level of personal skills and knowledge through CPD.
  • Perform any other duties and objectives as required from time to time in order to contribute to the achievement of the business aims and objectives

Service Desk:

  • The service desk operation within SBS is a critical part of our service to schools, the central part of the company for our main services serving customers and employees alike. The service desk is the first point of contact for all of our customers, suppliers and colleagues and will always be the main hub of our company.
  • The service desk significantly contributes to the growth of our company by allowing people to understand our business and customers’ requirements and provide them with a fantastic platform to provide either field sales or consultancy services

Any additional duties commensurate with the post as specified by the MIS Manager.

Job Description → Person Specification →

If you are interested in the role please download an application form from above and send a completed version to us at sbshr@schoolbusinessservices.co.uk or via post to SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG

Successful candidates will be contacted by telephone to attend an interview.


SBS is always interested in hearing from professionals within our industry, so if you feel that you have something to offer SBS then click here to contact us.

Click here to contact us today!

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