Important contact details update


Effective Monday 29th February, the SBS Online Service Desk contact details will change:

For email enquiries, please contact:
Additionally you can click the link in the bottom left of the footer in each screen within SBS Online.

For phone enquiries, please call 0345 222 1551 • option 8.

The old email address and extension will still be monitored for a period of time until everyone is comfortable with the switch.

The purpose for this change is to provide customers with a more direct route into the team and therefore assuring a speedier resolution.

SIMS accreditation

MIS support team achieves Capita SIMS accreditation for the second time Following a thorough assessment of our high quality service, and participation from our valued schools, the SIMS support team are proud to have been presented with our Capita accreditation. The accreditation has been awarded based on the following criteria: evidence of our processes onsite […]


SIMS User Permissions Audit

As part of our continuing improvement for our SIMS Service and adding value for our customers, we are providing an audit service for SIMS users and permissions. Over the next couple of weeks we will be remotely accessing each of our supported schools systems in order to produce a report displaying a list of SIMS users and their permissions. The report […]


February Blues

It’s a strange February this year – half term came much earlier. There’s lots to do but so few days in the month. As we prepare to leap into the last month of the fiscal year we look at where you might be able to get information to help you with your financial health and […]


SIMS Assessment is a BETT Show winner for 2016

We are pleased to announce that Capita/SIMS is a BETT Show Awards 2016 winner. We are very pleased to share the news that SIMS Assessment with the SIMS Teacher app has been voted best ICT Tool for Teaching, Learning and Assessment at the Bett Awards 2016. Find out more → We are proud to be supporting SIMS […]


Microsoft Internet Explorer updates affecting RM Integris

As of January 12 2016, Microsoft will only be updating and supporting Internet Explorer (IE) 11 – the latest version of IE What should RM Integris users do? We recommend that schools update Internet Explorer where possible, especially on those computers that use RM Integris. Please ensure that you are using the latest version of […]


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