MIS Support Services
With decades of experience, our expert team provides proactive support, training, and consultancy, empowering schools to unlock the full potential of their MIS while staying ahead of challenges.
Why Choose SBS for MIS?
We’re here to ensure your school’s MIS operates smoothly, efficiently, and securely.
Here’s what sets our MIS Support apart:
Dedicated Support Desk
Unlimited Remote Helpdesk Support: Our friendly and dedicated UK-based team is always ready to resolve issues swiftly and efficiently, ensuring minimal disruption.
Expert Consultancy & Training
Bespoke Consultancy: Whether you're adopting a new MIS or enhancing your current system, our experts offer customised guidance to meet your school or Trust's unique needs.
Seamless MIS Transitions
Thinking of switching MIS platforms? We ensure a smooth transition with expert pre-migration consultancy, strategic planning, and comprehensive post-migration support and training.
Expert MIS Services Tailored for You
From training courses and MIS briefings to data analysis tools and one-on-one consultancy with SLT members, SBS offers expert guidance backed by real-world experience.
With former Data Managers, School Business Managers, and Local Authority specialists on our team, we bring both in-depth MIS expertise and hands-on education sector experience — delivering tailored, practical support for your school.
SIMS Support
Our accredited SIMS service assists schools and trusts with the daily management of SIMS and enhances its implementation across the school.
Arbor Support
School Business Services accredited Arbor support team helps schools and trusts in the day-to-day use of Arbor and the development of its use throughout the school.
Bromcom Support
School Business Services aims to ensure that schools and trusts make effective use of Bromcom for administration, statutory requirements, information and as a management tool for Senior Leadership.
MIS Data Analysis
We offer data-driven support across various areas where critical information originates from the MIS, ensuring schools can make informed decisions that positively impact student success.
MIS Consultancy
SBS Professional Services consultancy sessions are tailored to meet the unique needs of each customer and can include:
- Assessment system setup & reporting
- Behaviour & achievement tracking
- Personnel system configuration, including pay scales
- MIS End-of-Year preparation & census completion
- Post-migration assistance & project planning to help you maximise your new MIS
- Comprehensive project management support across all MIS-related areas
“The experience we have had with SBS, and the positive working relationships that we have developed, have left us feeling very optimistic about the decision to switch; we know that there is effective support there for us from SBS, as we develop our use of SIMS across the school, and as a School Business Manager who has made the sizeable investment in the programme, this is reassuring!”
Claire Crawford | Swiss Cottage School
MIS Training
SBS Professional Services offers expert-led MIS training through both in-person sessions and live webinars.
Training courses for Arbor, Bromcom, and SIMS are scheduled at the start of each academic year, with additional sessions added each term.
Our training is delivered through a variety of formats, including:
- Live webinars for interactive learning
- User groups & briefings to keep you informed
- 1:1 training sessions tailored to individual needs
- Training Centre Open Surgeries—our MIS Drop-in Days for on-demand support
With flexible training options, we ensure schools and education professionals receive the guidance and expertise they need, when they need it.
Meet our Head of MIS
Jason Tobias – Head of MIS
With over 20 years of hands-on experience in the education sector, Jason Tobias brings a wealth of expertise in managing dynamic and rapidly evolving organisations. He has worked across a range of sectors, including Telecommunications, IT Support and Education to over 900 schools.
Jason has partnered and worked with global multinational corporations, Multi-Academy Trusts, and public sector organisations to drive school improvements, lead successful projects, and foster strong relationships with schools, academy groups, and local authorities.
Jason is deeply committed to empowering schools to fully leverage their Management Information Systems (MIS), helping them unlock their potential to enhance educational outcomes and improve student success.
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Related MIS Resources
Our MIS support extends to a wide range of essential MIS functions, tailored to your specific requirements. Take a look at our related MIS resources.
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Ready to get started?
SBS can take care of your day-to-day MIS operations as well as manage
your school budget using SBS Financial Planner.
Schedule a call and take charge of your MIS needs.
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Frequently asked questions
What does SBS MIS support include?
SBS provides expert MIS support covering day-to-day queries, troubleshooting, consultancy, training, statutory returns and data management, strategic planning for growth and helping your school get the most from your MIS.
We offer both remote and onsite assistance, ensuring your staff always have the support they need at the time they need it.
Which Management Information Systems does SBS support?
We support leading school MIS platforms including Arbor, Bromcom & SIMS, providing specialist advice and practical support for schools and MATs.
Yes. We can support your school through every stage of an MIS transition, whether this be the planning stage or preparing to Go Live, Once the migration is complete we can support you have colleagues ensure implementation and post-transition support is truly successful.
Can SBS provide MIS training for our staff?
Yes. We offer tailored and bespoke MIS training to help staff build confidence, improve their skills and get more from their system.
If you have a SLA with us, your training sessions are either discounted or included in your package. If you do not have an SLA, you are still welcome to attend our training sessions.
Can SBS help with MIS statutory returns and census preparation?
Yes. Our MIS specialists can support you with statutory returns and census preparation, helping ensure your data is accurate, complete and submitted correctly.
Absolutely. We can help your school both optimise the existing MIS you have to ensure you are getting the most out of the systems such as reducing workload and saving time, but also aligning modules to support strategic initiatives in an attempt deliver back valuable information or pupils outcomes and school improvement. We also will ensure that we ca strategically assist you to ensure you demonstrate the ROI to SLT and trust members.
Can SBS help with MIS data reporting and analysis?
Yes. We can help you turn your MIS data into meaningful reports and insights, supporting better-informed decisions across your school or trust.
Fully accredited to support the following leading systems:
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