Cookie Policy


We ask that you read this cookie policy carefully as it contains important information on who we are and our use of cookies or similar technologies on our website. This policy should be read together with our Privacy Policy and Data Processing Record which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities in the event you have a complaint.

Who we are

This website is operated by School Business Services. We are a professional services company operating in the education sector. For more information see our about us page here.

Our website

This cookie policy only relates to your use of our website

Throughout our website we may link to other websites owned and operated by certain trusted third parties to help improve services within your school. These other third party websites may also use cookies or similar technologies in accordance with their own separate cookie polices. For privacy information relating to these other third party websites, please consult their cookie policies as appropriate.


A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device, help you navigate the website and store some information about your preferences or past actions.
This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookies

We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences and use of our website;
  • allow you access to our service portals; and
  • make your online experience more efficient and enjoyable.

For further information on cookies generally visit or 

Types of cookies

The cookies we place on your device fall into the following categories:

  • Session cookies - these allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.
  • Persistent cookies - these are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain on your device until they expire, or you delete them from your cache.
  • Strictly necessary cookies - these cookies are essential for you to be able to navigate our website and use its features. Without these cookies, the services you have asked for could not be provided.
  • Performance cookies - these cookies collect information about how you use our website, e.g which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our website works.
  • Functionality cookies - these cookies allow our website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

The cookies we use

Google Analytics cookies:

  • To identify unique users
  • To identify unique sessions
  • To store information about users' sessions and campaigns

Google Tag Manager cookies

  • Remembers users language preferences
  • To generate stastical data on how the website Is used and numbers of visits to the webpage
  • To track embedded services linked to LinkedIn

Chat Heroes cookies

Omappapi cookies

  • To determine if the visitor has visited the website before or is a new user
  • To count how many times a website has been visited by different users.

Twitter cookies

  • To link to the Company twitter account activity
  • To determine number of visitors accessing the website through twitter advertisement content.

Facebook cookies

  • To deliver related advertisement products

Leadfeeder cookies

  • To take IP addresses and time spent on websites to help optimise user engagement.
  • To create leads for marketing purposes


Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

This cookie set by the provider AB Tasty. This cookie is used for sending all test data(visitor ID, test and variants IDs, timestamps).
Duration - 1 year 1 month 1 day
This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
Duration - session
This cookie is set by the provider Leadfeeder to identify the IP address of devices visiting the website, in order to retarget multiple users routing from the same IP address.
Duration - 1 year
CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.
Duration - 1 year
This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
Duration - session
HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
Duration - 30 minutes


Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
Duration - 30 minutes
This cookie is set by the AB Tasty. This is a functional cookie used for website optimization. It is utilised in enabling A/B testing within the website.
Duration - 30 minutes
LinkedIn sets this cookie for LinkedIn Ads ID syncing.
Duration - 1 month
LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
Duration - 1 year
LinkedIn sets the lidc cookie to facilitate data center selection.
Duration - 1 day
LinkedIn sets this cookie to store performed actions on the website.
Duration - 1 year
This cookie is set by the provider SnapEngage, a live chat software. This cookie is used for recording the landing page and origin of the visitor.
Duration - 2 hours
This cookie is set by the provider SnapEngage, a live chat software. This cookie is used for identifying the visitor for enabling the history of engagement to be recorded.
Duration - 1 year
This cookie is set by the provider SnapEngage for the live chat functionality. This cookie is used for sending alias to chat agent and update the chat case.
Duration - 1 year
This cookie is set by the provider SnapEngage, a live chat software. This cookie is used for identifying a new user session.
Duration - session


Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
Duration - 3 months
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Duration - 1 year 1 month 4 days
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Duration - 1 day
Mouseflow sets this cookie to identify whether a visitor is new or returning.
Duration - 3 months
YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
Duration - 2 years
Linkedin sets this cookie to registers statistical data on users' behaviour on the website for internal analytics.
Duration - 1 day
Google Analytics sets this cookie to store and count page views.
Duration - 1 year 1 month 4 days
Google Analytics sets this cookie to store a unique user ID.
Duration - 1 minute
Google Analytics sets this cookie for user behaviour tracking.
Duration - 1 minute
Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Duration - 5 months 27 days
HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
Duration - 5 months 27 days


Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
Duration - 1 year 1 month 4 days
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Duration - 3 months
YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
Duration - session
A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
Duration - 5 months 27 days
LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant.
Duration - 3 months
Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.
Duration - 1 year 24 days
test_cookie sets this cookie to determine if the user's browser supports cookies.
Duration - 15 minutes

What they do

This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.

Consent to use cookies

We will ask for your permission (consent) to place cookies or other similar technologies on your device, except where these are essential for us to provide you with a service that you have requested (eg to enable you to put items in your shopping basket and use our check-out process).

There is a notice on our home page which describes how we use cookies and requests your consent to place cookies on your device.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies:

How to contact us

Please contact us, if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to, write to School Business Services, SBS House, Upton Road, Poole, Dorset, BH17 7AG or call 0345 222 1551 | Opt 5.

Changes to this policy

This policy was last updated on 20 July 2023.

  1. Strictly necessary cookies
    Some cookies are strictly necessary in enabling you to move around this website and use its most basic features. Without these cookies, for example, you would not be able to login to secure zones or keep track of your online shopping cart. These cookies can't be disabled.

  2. Tracking and other optional cookies
    We use performance and tracking cookies internally to enable us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors behave on this website, track unique visitors or time spent on the site, and on different web pages so that we can improve how we present content to you.