We are confident that you will be completely satisfied with the service you receive from SBS. However, if there’s something you’re not happy with please communicate this to us as soon as possible so that we can resolve any issues.
We will use the information from any complaints and online customer surveys to measure our customer satisfaction and allow us to continually improve.
If you have a complaint, please contact us straight away via one of the following methods:
By phone: 0345 222 1551 • Option 7
By email: firstname.lastname@example.org
By post: Customer Services, SBS House, Marshes End, Upton Road, Poole, Dorset, BH17 7AG
Our core values were chosen by all SBS employees at our annual company day in July 2016. We conducted this team building exercise to create a definitive, integral set of values that underpin our day-to-day support for our schools.
Thankyou to all of our schools who completed our 2017 customer survey