We offer three, simple core levels of service to schools, with a range of further support options, depending on your requirements:
Option 1: Unlimited Service Desk support
Option 2: Ad-hoc onsite technician days throughout the year to fit the needs of your school
Option 3: Fully Managed ICT Services
SBS Service Desk Support is provided by experienced education sector ICT engineers who have a wealth of knowledge of existing, new and emerging technologies in education. We implement CSI (Continual Service Improvement) on our Service Desk, reviewing how we work so we can ensure effective and responsive support for all customers.
Therefore, SBS provide a comprehensive and professional solution which is tailored to the individual ICT support requirements of each school. The managed services that SBS provide are flexible and can be amended at any time to suit the school’s requirements. The Managed Services Team ensure that all SBS services taken by the school, not just ICT, work together and as a whole provision, thus making it a one-stop-shop experience for the school.